FAQ
Frequently Asked Questions (FAQ)
How does the program work?
After your order, we will contact you within 24 hours via WhatsApp to collect the necessary information for creating your personalized program.
Is the program truly personalized?
Yes. Each program is developed individually based on your profile, goals, eating habits, and personal constraints.
What are the possible goals?
Our programs can be adapted to different goals:
• Weight loss
• Dietary rebalancing
• Improvement of eating habits
• Getting back in shape
• Weight maintenance
How soon will I be contacted?
We contact every client within 24 hours maximum after payment validation.
How is the Ultimate package monitored?
The Ultimate package includes personalized support for the entire chosen duration.
You will benefit from:
• WhatsApp follow-up
• Answers to your questions
• Dietary adjustments according to your progress
• Motivational support
• Regular assessments
What is the difference between the Standard and Ultimate packages?
The Standard package only includes your personalized meal plan.
The Ultimate package includes your personalized meal plan as well as support and follow-up for the entire selected duration.
Is the program suitable for beginners?
Yes. Our programs are suitable for both beginners and people who already have experience in nutrition.
Do I have to follow a strict diet?
No. The goal is to offer a diet adapted to your lifestyle to promote better long-term adherence.
Are results guaranteed?
Results depend on many factors such as your involvement, regularity, lifestyle, and adherence to recommendations.
No specific results can be guaranteed.
Can I ask questions after receiving the program?
Yes, but only with the Ultimate package which includes personalized support.
Are the programs sent worldwide?
Yes. As our services are entirely digital, they are accessible worldwide.
What payment methods do you accept?
Available payment methods are displayed during checkout.
Can I request a refund?
No.
As all programs and support are personalized and custom-made, no refunds are possible after order validation.
Do your tips replace medical advice?
No.
The information provided is for informational and educational purposes only.
In case of health problems, medical treatment, or specific situations, we recommend consulting a qualified healthcare professional.
How to contact you?
Whatsapp: +971585476520
We strive to respond as quickly as possible.